Privacy Notice

MMWF PCN

Who We Are 

We are MMWF PCN, a Primary Care Network (PCN) consisting of 4 GP surgeries working together to provide coordinated healthcare services to our local community. 

What Information We Collect 

We may collect and process the following personal data: 

  • Personal details (e.g., name, date of birth, address, NHS number). 

  • Medical information (e.g., diagnoses, treatment history, test results). 

  • Contact details (e.g., phone number, email address). 

  • Communication records (e.g., appointment bookings, feedback, complaints). 

How We Use Your Information 

We use your data to: 

  • Provide you with safe and effective medical care. 

  • Share necessary information with healthcare providers (e.g., hospitals, specialists) involved in your care. 

  • Support health service planning and improvement. 

  • Comply with legal and regulatory obligations. 

Data Sharing & Security 

  • We only share your data with authorised healthcare professionals involved in your treatment. 

  • We use secure systems to store and process your data in compliance with UK GDPR. 

  • Your data is never shared for marketing purposes. 

Your Rights 

Under UK GDPR, you have the right to: 

  • Access your personal data. 

  • Request corrections to inaccurate information. 

  • Request deletion of your data (where applicable). 

  • Restrict or object to data processing in certain circumstances. 

  • Withdraw consent where processing is based on consent. 

How to Contact Us 

For data protection queries or to exercise your rights, contact us at: 

PCN Contact -: Jemma Robins | jemma.robins@nhs.net

For further information, you can also contact the Information Commissioner’s Office (ICO): www.ico.org.uk